IOUs7 min read

The small debt nobody agrees exists

When a small loan between friends goes overdue, 87% of borrowers still believe they'll pay it back, while only 35% of lenders expect to ever see the money again. Both sides are being honest; their memories of the same debt have drifted apart. That drift is the normal fate of any IOU nobody writes down.

A friend covered you a few weeks back. A concert ticket maybe, or a cab that made sense at the time. You fully intended to pay it back, and then time passed, and now the whole thing sits in a strange half-state: too small to chase, too real to pretend it never happened.

Researchers have been studying these little loans for years, and the findings are worse than awkward. You and your friend are each carrying a private version of the same debt, and the versions don't match.

Two memories of the same loan

In 2012, Linda Dezső and George Loewenstein surveyed 971 people about personal loans between friends and family and published the results in the Journal of Economic Psychology. The two sides told systematically different stories. Borrowers remembered repaying a bigger share of their loans than lenders did, and were more likely to say the lender had offered the money in the first place. When a loan had sat unpaid long enough, some borrowers had quietly reclassified it as a gift.

The stat that stuck with me is about the overdue loans. Among those, 87% of borrowers still believed they would eventually repay. Only 35% of lenders expected to ever see the money again. Same loans, and the two sides couldn't agree on whether they were still alive.

It takes a toll. Lenders in the survey felt less close to and less trusting of the people who owed them, and reported those borrowers avoiding them. The borrowers were mostly unaware any of that was happening. And one detail from the coverage of the study: almost none of these loans had anything written down.

The mindset gap

A 2022 paper by Morvinski and Shani in Organizational Behavior and Human Decision Processes gets at why the versions drift. Across six experiments in the field and the lab, they found borrowers and lenders approach a small loan with different mindsets. The borrower is in exchange mode: the money is a debt with a repayment attached, and they intend to make it. The lender of a small amount slips into a communal frame and mostly doesn't expect the money back. The authors argue this gap may explain why so many small debts between friends never get settled. Nobody refuses to pay. The borrower means to, the lender isn't asking, and the loan just sits there. The gap shrinks as the amount grows, which is why a big loan feels like a debt to both sides while a small one barely registers for the person who made it.

A pre-test survey the researchers ran echoes the memory problem. People recalled about 5.0 incidents of lending small sums to friends in the past year but only 3.9 of borrowing, and remembered roughly 4.1 incidents of friends failing to repay them against 2.5 unpaid debts of their own. Everyone is the lender in their own story. For scale, PayPal survey data cited in the paper puts the amount owed between friends and family at over $51 billion globally, with 1 in 4 Americans saying they repeatedly forget to repay small debts.

A week-old debt weighs less

There's a clock on all this too. In 1998, Gourville and Soman published four scenario experiments in the Journal of Consumer Research on what they called payment depreciation: the pressure a past payment puts on you fades steadily as time passes since the money moved. People who'd paid for a ticket months earlier were less willing to trek through a snowstorm to use it than people who'd paid recently. Push the delay far enough and something you paid for starts to feel almost free.

Their experiments were about purchases, not IOUs, so read this next step as inference rather than data. If the felt weight of money already spent decays week by week, the felt weight of money owed plausibly does the same. The number on the debt stays put while the borrower's sense of it drains away. A lender waiting for the right moment to bring it up is waiting while the other side's obligation quietly depreciates.

Asking works better than it feels

So why doesn't the lender just ask? Because asking feels terrible, and we're measurably wrong about how terrible.

In 2008, Flynn and Bohns published a series of studies in the Journal of Personality and Social Psychology where participants had to make direct requests of strangers. Before starting, people guessed they'd need to approach about 20 strangers to get 5 to fill out a questionnaire. The real number was about 10. Across the studies, people underestimated the odds of hearing yes by as much as half. The mechanism the authors found: when you rehearse an ask, you fixate on the burden you're placing on the other person and forget how uncomfortable it is for them to look you in the eye and say no. One boundary worth knowing: this is a face-to-face effect, and the same group's later work found email requests do far worse than senders assume.

People seem to intuit some of this, because they route the ask by relationship. A 2025 paper in the Journal of Experimental Psychology: General, nine preregistered studies with 6,953 participants, found people prefer to request owed money from distant acquaintances through an app and from close friends in person. With acquaintances, the app is a way around the awkward conversation. With close friends, the app request is itself the risk, because it can read as impersonal, like you've filed the friendship under accounts receivable.

Where dvup comes in

Every study above points at the same weak spot: the debt lives in two private memories and nowhere else. dvup's job is to give it a third place to live. When someone covers a cost, it goes into the group ledger in a few seconds, and from then on both of you are looking at the same timestamped number. There's no version in your head and a different version in theirs, because the version that counts is on the screen. The shared ledger and settling up are free, with no cap on how many expenses you add.

It also takes the ask off your plate. The balance does the nagging instead of you, and when it's time to settle, the request comes from the shared bill rather than from a person. That matters most in the close-friend case: nobody has to pick between an awkward conversation and an accounts-receivable text, because the number was never a secret to begin with.

Small debts don't die of natural causes. They die of being written down.

Questions

Why do small debts between friends never get repaid?

Research points to a mindset gap. Borrowers treat a small loan as a real debt and intend to repay it, while lenders of small amounts slip into a communal frame and mostly stop expecting the money back. Nobody refuses to pay; the borrower means to, the lender isn't asking, and the debt just sits there. The gap shrinks as the amount grows, which is partly why it's the small debts that linger.

Is it awkward to ask a friend to pay you back?

Less awkward than it feels. In the study that measured it, people expected to approach about 20 strangers to get 5 to agree to a direct request, and the real number was about 10, so we overestimate the odds of a no by a wide margin. Two cautions: that result is about face-to-face asks, and with close friends a payment-app request can come across as impersonal, so a quick in-person mention often lands better.

Should you write down money friends owe you?

Yes. In a survey of 971 people about personal loans, borrowers and lenders remembered the same loans differently: borrowers recalled repaying more than lenders did, and 87% of overdue borrowers still believed they'd repay while only 35% of lenders expected the money back. Coverage of the study noted these loans almost never had anything written down. A shared record both people can see leaves no room for memories to drift.

Small debts die of being written down

Log it once and dvup remembers it for both of you, then works out the shortest way to settle. Free on iOS and Android.